Elements and Performance Criteria
- Confirm decision-making process with manager
- Identify site/project/program environmental issues or problems that require decisions.
- Examine workplace environmental policies/procedures to identify the relevant decision maker and decision-making process.
- Scope the issue or problem, context, possible causes, the needs/concerns of interested parties and the risks involved.
- Seek timely advice about issues/problems/decisions that have impacts beyond own scope of responsibility.
- Confirm own role in the decision-making process and the timeline, constraints and resources available.
- Identify information needs, sources and collection methods
- Identify the information required for a reliable decision.
- Confirm that available sources of information are reliable and sufficiently comprehensive for the required context.
- Select information collection methods that are efficient, cost-effective and ethical.
- Seek external expert opinion and advice in accordance with workplace procedures, if required.
- Engage interested parties to inform decision making
- Identify interested parties, their respective interests, needs and expectations, and assess their ability to contribute.
- Identify appropriate engagement strategies/activities to encourage effective participation in the decision-making process.
- Explain the engagement objectives and constraints and the level of influence that participants have on decisions.
- Use active listening to seek input and a balanced exchange of views.
- Provide accurate and balanced information using a language, style and format that is readily understood.
- Acknowledge differences of opinion to encourage rigorous examination of all options.
- Seek feedback to ensure that the views expressed by all participants have been understood.
- Keep interested parties informed about engagement outcomes and progress of decision making.
- Gather and analyse information needed for decision making
- Gather sufficient information using methods that comply with workplace policies/procedures and legislative requirements.
- Ensure objectives for analysis are clear and appropriate for the required decisions.
- Analyse available information to identify significant issues, principles, legal requirements, patterns and/or trends.
- Clearly distinguish between fact and opinion.
- Justify assumptions made and support conclusions with reasoned arguments and appropriate evidence.
- Record outcomes of analysis in sufficient detail to enable transparent decision making.
- Make decisions and/or provide recommendations
- Consider feasible options for addressing the issue/problem and the associated risks, costs and benefits of each.
- Check that the preferred option complies with legislative requirements and workplace policies/procedures.
- Obtain advice from relevant personnel if unsure about decisions or draft recommendations.
- Make valid, timely decisions when issue/problem is within own scope of responsibility.
- Provide recommendations to relevant personnel in time to inform decision making and enable effective action to be taken.
- Communicate information and decisions
- Review contribution to decision-making process